Online reputation is nothing new. People have taken great pleasure in looking up companies online to find out which ones offer the best quality and the best value for money. Websites like Angie’s List and Yelp are consumer favorites, enabling them to decide whether or not they are likely to have a positive experience there. Unfortunately, however, these sites have also caused the demise of many businesses, because they are attractive platforms for people who simply want to leave negative comments for the fun of it. Online reputation management has become increasingly complex, therefore, because an attack can come from…
Fight Back – Review Your Own Customers
