So you are a business owner, with an eCommerce website. The website has all the product information, images and everything else that a customer needs to know. But the looming marketing question always remains – how do you keep your customers interested in buying your products or enjoying the services offered? The role of buyer security in customer retention Customer retention can be defined and categorized in different parameters and levels – product loyalty, business confidence, market preference and even network influence. However, it may also boil down to one very important and seemingly overlooked factor – security. Because the…
Taming the Fickle Giant: How A Secure Website Strengthens Customer Retention
