There are plenty of rewards and benefits of running an online business. For example, compared to an exclusively brick-and-mortar operation you can scale easily, reduce overhead costs, and augment your offerings with a wide range of web-based features such as apps, widgets, live chat customer service, customer communities, knowledge portal, and the list goes on. However, ecommerce also poses some real risk and potential drawbacks, and one of the biggest is dealing with backorders. Indeed, there may be no greater source of frustration – or in some cases, outright fury – among customers then when they’re told to wait days,…
Online Businesses: 4 Ways to Avoid Backorders and Angry Customers
